NOTE SPRINT

Support

Need help with a lesson, piano sound, progress or TestFlight build? We’re here to help.

Email Note Sprint support

Please include your iPhone model, iOS version and a screenshot when possible.

Quick checks

  • No piano sound: turn on Piano sounds in More, then raise your media volume.
  • Progress looks wrong: close and reopen the app. You can also restore a backup from More.
  • TestFlight update missing: open TestFlight, pull down to refresh and check again after Apple finishes processing.

Report a problem

Found an incorrect note, piano key, pitch or layout? Tell us exactly where it appeared so we can investigate it quickly.

Send a problem report

Privacy

Note Sprint stores learning progress locally and does not use advertising or tracking SDKs.

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